Personal Support Worker Expectations

Welcome to Milton Programs! Personal Support Workers provide valuable assistance to support inclusion and help the Town of Milton ensure an environment that is safe and enjoyable for all.

Contact Information

Expectations

Please read all of the Town of Milton’s expectations of Personal Support Workers in programs, and acknowledge your understanding of what will be expected of a Personal Support Worker working with you or a person on your account. Account holders are responsible for sharing these expectations with Personal Support Workers.

Personal Support Workers:

• Are not required to pay a fee for programs as long as they are supporting a participant.
• Must be 16 years of age or older.
• Will provide an up to date Criminal Reference Check (issued within the last 6 months) with Vulnerable Sector Screening if attending a care program (summer camps and school break camps).
• Will not take photos of the program or participants, and will not post material related to the program on social media.
• Will maintain a professional relationship with Town of Milton staff, volunteers, and other Personal Support Workers, working collaboratively to help provide the best experience possible for all participants.
• Will respect roles of Town of Milton staff by refraining from commenting on general programming or interactions with other participants and addressing any concerns directly with the Recreation Coordinator
• Will not enter Town of Milton staff spaces without permission, nor in the absence of Town of Milton staff. This includes staff lunch areas, storage rooms and office spaces.
• Are responsible for the direct supervision of the participant requiring support.
• Will inform Town of Milton staff where they will be going within the facility and will leave a contact number for the Senior Staff on site:
  • should the participant require time away from the group; or
  • should it be required to leave the program area without
    the participant for any reason.
• Will maintain open communication with Town of Milton staff, providing daily updates for both staff and parents on the participant’s behaviour and continued progress within the program(s) (if required).
• Will conduct any toileting, feeding or changing needs the participant may require while in program.
• Will encourage and support the participant’s engagement in the program and actively participate in the program to facilitate inclusion.
• Will take the lead in isolating the participant and dealing with behaviour challenges (if required). Town of Milton staff will remove the rest of the program participants/public to ensure safety, and the program supervisor will be contacted immediately.
• Hereby waive, release and discharge The Corporation of the Town of Milton as well as anyone employed or volunteering with that entity, individually or otherwise, from any and all claims of liability for personal/bodily injury, illness, loss of life or property damage of any kind or nature, arising out of or sustained in the course of participation in programs.
• Indemnify, defend and hold harmless The Corporation of the Town of Milton from any and all liability, loss, claims, demands, costs and expenses, including reasonable legal fees, due to any personal injury or property damage to any third party arising from participation in programs.